Terms and Conditions

Terms and Conditions

Last Updated: March 12, 2026

These Terms and Conditions govern your use of the website and services provided by Directive AI (“Company,” “we,” “our,” or “us”).

By accessing or using our services, you agree to these Terms.

1. Description of Services

Directive AI provides AI-powered workflow automation, CRM integrations, and digital tools designed to help businesses streamline operations, communication, and customer engagement.

Services may include automation workflows, AI agents, CRM features, and integrations with third-party tools.

2. Account Registration

To access certain services, you may be required to create an account.

You agree to:

  • Provide accurate information

  • Maintain the security of your account

  • Notify us of unauthorized use.

You are responsible for activities conducted through your account.

3. Payment and Billing

Certain services require payment.

Payments are processed securely through providers such as Stripe.

By purchasing services, you agree to:

  • Pay all applicable fees

  • Maintain valid payment information

  • Authorize recurring billing if applicable

Failure to pay may result in suspension or termination of services.

4. Refund Policy

Due to the nature of digital software services, all purchases are final.

However, if you experience technical issues or believe you were charged incorrectly, please contact our support team at support@wwwdirectiveai.com and we will review the issue

4. Acceptable Use

You agree not to use the services to:

  • Violate any laws or regulations

  • Send spam or unauthorized communications

  • Distribute harmful or malicious software

  • Abuse or exploit the platform

We reserve the right to suspend accounts violating these rules.

5. Third-Party Integrations

Our services may integrate with third-party providers, including OpenAI and GoHighLevel.

We are not responsible for the functionality, availability, or policies of third-party services.

6. Intellectual Property

All platform content, software, and technology are owned by or licensed to Directive AI.

You may not:

  • Copy

  • Modify

  • Reverse engineer

  • Redistribute

any part of the platform without written permission.

7. Service Availability

We strive to maintain reliable service but cannot guarantee uninterrupted operation.

Services may be temporarily unavailable due to:

  • Maintenance

  • Technical issues

  • Third-party outages

8. Limitation of Liability

To the maximum extent permitted by law, Directive AI shall not be liable for:

  • Indirect damages

  • Lost profits

  • Business interruptions

  • Data Loss

Your use of the services is at your own risk.

9. Termination

We may suspend or terminate access to services if:

  • You violate these Terms

  • Payments fail

  • The platform is misused

Users may cancel services at any time.

10. Governing Law

These Terms shall be governed by and interpreted according to the laws of the United States and the State of Pennsylvania.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated terms will be posted on this page.

Continued use of the services constitutes acceptance of the revised terms.

12. Contact Information

For questions about these Terms, contact:

Directive AI

Email: [support@wwwdirectiveai.com]

Website: https://www.wwwdirectiveai.com